The communicating secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of communication for international business. Includes how to:• Listen and look • Say and speak • Use technology and media • Take the environment into account • Use Netiquette • Negotiate intercontinental differences • Communicate with a remote team
The secrets that experts and top professionals use to get things done.Get results fast with this quick, easy guide to the fundamentals of Getting Things Done.Includes how to:• Get more done in less time• Manage upwards, downwards and sideways• Under-promise and over-deliver• Overcome difficult people and issues• Deliver projects on time and on budget
The people management secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of People ManagementIncludes how to:• Build a business-like relationships with your direct reports• Set clear targets and monitor them• Understand different personality types and how to manage them• Deliver criticism and compliments in the right way• Mentor your employees to produce fantastic results
The team management secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of Team ManagementIncludes how to:• Understand how different personalities interact in a team• Set up clear structures and goals for your team• Implement change effectively and as painlessly as possible• Overcome personality clashes and team difficulties• Manage your team so that it delivers fantastic results
