There are plenty of reasons to be optimistic about the human race: since the 18th century, when the era of reason began, humanity has managed to reduce illness, poverty and violence, even though these regrettable elements still exist today. However, even if they have not yet been completely eradicated, it is undeniable that we live in a world where superstitious, warlike and racist thinking is criticized by the majority. The key to obtaining this optimistic perspective is to put the history of...
INTRODUCTIONThere are plenty of reasons to be optimistic about the human race: since the 18th century, when the era of reason began, humanity has managed to reduce illness, poverty and violence, even though these regrettable elements still exist today. However, even if they have not yet been completely eradicated, it is undeniable that we live in a world where superstitious, warlike and racist thinking is criticized by the majority. The key to obtaining this optimistic perspective is to put the...
DESCRIPTION OF THE ORIGINAL BOOKWe have all suffered this situation: We try to have a sensible conversation about something important when suddenly a bitter fight breaks out. How is it possible that two people who are usually reasonable and pleasant, end up in a screaming competition, even when both have identical goals? The book Crucial Conversations investigates the root that causes these types of problems.Kerry Patterson and her team of co-writers and leadership consultants describe several...
