Besides the ITIL® 4 Foundation Courseware – English (ISBN: 978 94 018 0394 6) publication you are advised to obtain the ITIL® 4 – A Pocket Guide (ISBN: 978 94 018 0439 4).The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps.This...
En plus de la publication ITIL 4 Foundation Matériel de Cours -Français (ISBN: 9789401803939), il est conseillé de vous procurer la publication ITIL® 4 – A Pocket Guide (ISBN: 978 94 018 0439 4).Le cours est conçu comme une introduction à ITIL 4 et vous permet de comprendre une nouvelle façon de voir la Gestion des Services Informatiques (ITSM) via un Système de Valeur de Service (SVS).ITIL 4 fournit...
Besides the Courseware based on The TOGAF® Standard, Version 9.2 – Foundation (Level 1) (ISBN: 9789401805247) publication you are advised to obtain the publication The TOGAF® Standard, Version 9.2 (ISBN: 9789401802833).Van Haren Publishing is listed as accredited TOGAF® 9 training course provider on the TOGAF® Accreditation Register for The TOGAF® Standard. Via the website vhls.global/togaf we enable you in three easy steps to also deliver Accredited TOGAF® 9 Standard training courses based on...
Naast de ITIL® 4 Foundation Courseware – Nederlands (978 940 180 460 8) raden wij u aan om de volgende publicatie aan te schaffen: ITIL®4 – Pocket Guide (ISBN: 978 940 180 442 4). ITIL®4 – Pocket Guide sluit aan op ITIL® 4 Foundation Courseware – Nederlands.Deze cursus dient om uw ITIL® 4 basisvaardigheden te ontwikkelen waardoor u een nieuwe kijk krijgt op IT Service Management through a Service...