Praise for Deliver the Unexpected «Richard's insights are exactly what entrepreneurs need to read to transform their business in today's new reality.» —Margaret Kelly, CEO of RE/MAX International «Deliver the Unexpected is an absolute must-read for any entrepreneur serious about changing the game.» —Robin Sharma, bestselling author of The Leader Who Had No Title and The Monk Who Sold His Ferrari «Much more than just a fascinating story and much more than just a book on success. Be ready to come...