Conflict at work is difficult and the steps towards resolving conflict can be difficult to remember in the heat of the moment. Most employees do not gain enough experience with workplace conflict to have conflict resolution steps easily memorized, yet the middle of the conflict is not the ideal time to research the best methods for addressing conflict resolution. A Conflict Resolution at Work study guide helps employees take initial and advanced steps in conflict resolution on-the-spot. It gives guidelines that employees can follow for a variety of circumstances and ensures that employees feel their needs are being met and addressed.
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