Chapter 1 is about actively engaging the disengaged part 1. The key to a successful relationship is not only to be clear of the task and communicating it but taking the time to understand others. In this unit we discuss about the art and the science of employee engagement and about the customer engagement through service recovery.<br><br>Chapter 2 is a continuation of actively engaging the disengaged. The key to a successful relationship is not only to be clear of the task and...
This book is meant to both educate and inspire people in terms of what laughter can do to enhance one's life. We will talk about using laughter to enhance creativity in chapter two and even how you can use laughter to enhance productivity in chapter three. There are many uses for laughter for those in the business world, and businesses may just find that in the end, laughter can even help their bottom line. We will talk about why humor is important for innovation in chapter four and...
