The role of the manager is to achieve the business goals set for them and at the same time to provide an environment that allows their team members to be effective and satisfied with their work while developing their full potential. It is not a balance between work and people as both outcomes must be achieved. The ‘10 things successful managers know and do’ is based a coherent framework for managing people in the context of an organisation i.e. the ‘Leadership Framework’ . It addresses...
