Praise for Operational Risk Management «Ariane Chapelle is one of the world's leading teachers, thinkers and writers about operational risk. The combination of her professional experience as a practitioner in the financial services industry and her role as an advisor to regulators makes this textbook a must-read at all levels of both regulated and unregulated financial institutions.» —Amédée Prouvost, Director, Operational Risk, The World Bank «Insightful…That's the first adjective that came to...
