Kathleen M. Eisenhardt

Conflict in the workplace is natural—and even necessary. Colleagues who challenge one another&apos;s thinking tend to consider a richer range of options, which ultimately leads to better business decisions. <i>How Management Teams Can Have a Good Fight</i> reveals the tactics managers can use to ensure that these healthy back-and-forth moments remain constructive and focused on the issues. Managers who embrace this kind of positive conflict will find increasingly engaged, productive...