This book is about the ‘how’ of managing behavioural change in project teams. Much of the project management literature published over the last five years urges the reader to become better leader by improving their soft skills. Few books however actually explain how to apply a people-oriented approach in practice. This book fills the gap, setting out a wide range of step-by-step exercises to use with groups that will specifically help to shape and maintain the desired behavioural norms.The...