As leaders, our capacity to hear is often muddied by an inability to acknowledge our own insufficiencies and emotions. Jesus knew his God-given purpose and emotional character so deeply that he was able to operate out of these foundations boldly and instinctively. Jesus's infallible Intelligence Quotient (IQ) and Emotional Quotient (EQ) allowed him to focus on a third concept called «Audience Quotient» (AQ): an individual's ability to focus consistently, completely, and effectively on...