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Developing a Business Case

Harvard Business Review (HBR)

Developing a Business Case

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Harvard Business Review (HBR)

Managing Crises

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Managing Crises

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Big Data at Work

Томас Дэвенпорт

Big Data at Work

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Томас Дэвенпорт

Do You Want to Keep Your Customers...

Don Peppers

Do You Want to Keep Your Customers Forever?

This classic article shows how to make mass customization and efficient and personal marketing work by putting the producer and consumer in a «learning relationship.» Over time, this ongoing relationship allows your company to meet a customer's changing needs over time. Furthermore, as your company develops learning relationships with its customers, it should be able to retain their business virtually forever.

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Don Peppers

Managing Children's Homes

Leslie Hicks

Managing Children's Homes

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Leslie Hicks

How to Become a Better Manager in S...

Trish Hafford-Letchfield

How to Become a Better Manager in Social Work and Social Care

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Trish Hafford-Letchfield

Children's Rights and Participation...

Carolyne Willow

Children's Rights and Participation in Residential Care

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Carolyne Willow

Start & Run a Catering Business

George Erdosh

Start & Run a Catering Business

Successfully running a small catering business takes more than a passion for cooking and a knack for preparing tasty dishes. You have to be a superb planner and manager as well. Whether you are already in the food service industry or are looking for a challenging career move, this book is a complete guide to succeeding as a caterer.

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George Erdosh

Start & Run a Copywriting Business

Steve Slaunwhite

Start & Run a Copywriting Business

Corporations and agencies outsource most of their copywriting and need copywriters more than ever today–including for Internet marketing. Most copywriters cannot keep up with the demand for their services, and many make between $50,000 and $150,000. Start & Run a Copywriting Business is your essential guide to getting started and prospering in an industry that offers subst

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Steve Slaunwhite

Start & Run a Bed & Breakfast

Richard Taylor

Start & Run a Bed & Breakfast

Have you ever stayed in a bed and breakfast and thought how exciting it would be to open your own B&B? This book shows you the business side of opening your home to visitors. The clearly written text, along with dozens of easy-to-follow worksheets and explanatory samples, shows you how to plan everything.

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Richard Taylor

Start & Run a Restaurant Business

Brian Cooper

Start & Run a Restaurant Business

Every year hundreds of thousands of restaurants open with great expectations, and every year almost as many close down. The successful restaurateur is a combination of entrepreneur, entertainer, and magician. Your success in owning a restaurant will come as a direct result of solid business practices and your ability to entertain and satisfy your customers.

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Brian Cooper

Start & Run a Home Staging Business

Dana J. Smithers

Start & Run a Home Staging Business

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Dana J. Smithers

Start & Run a Gift Basket Business

Mardi Foster-Walker

Start & Run a Gift Basket Business

With little more than some working space and a few basket-making items, an ambitious and creative person can cash in on the gift basket boom. The potential for unearthing new markets and finding motivated clients is unlimited in this easy-to-run small business.

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Mardi Foster-Walker

Start & Run a Medical Practice

Michael Clifford Fabian

Start & Run a Medical Practice

Medical schools often don't teach the up-and-coming doctor how to establish an independent practice. This book will teach them how to run an office smoothly, while incorporating the medical elements of the practice. This guide is for every doctor, dentist, chiropractor, massage therapist, naturopath, or other health-care professional who dreams of opening a medical practice

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Michael Clifford Fabian

Investment Decision-making Using Op...

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Investment Decision-making Using Optional Models

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Total Rethink

David McCourt

Total Rethink

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David McCourt

Competition Law and Economic Regula...

Simon Roberts

Competition Law and Economic Regulation in Southern Africa

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Simon Roberts

Direct Democracy in Canada

J. Patrick Boyer

Direct Democracy in Canada

Direct Democracy in Canada: The History and Future of Referendums surveys Canada’s century-long record of plebiscites and referendums. J. Patrick Boyer analyzes the effects of the three national referendums and the development of a consensus. This companion volume to The People’s Mandate studies some of the major provincial and municipal referendums, examines existing legal frameworks and speculates on the future of direct democracy in Canada.

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J. Patrick Boyer

Man’s Worldly Goods

Leo Huberman

Man’s Worldly Goods

Man's Worldly Goods – The Story of The Wealth of Nations By Leo Huberman Originally published in the 1930s, this is 'an attempt to explain history by economic theory, and economic theory by history'. It charts the path from feudalism to capitalism, and then looks beyond capitalism to a perceived socialist future. Many of the earliest books, particularly those dating back to the 1900s and before, are now extremely scarce and increasingly expensive.

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Leo Huberman

Equality and Public Policy

Paul Chaney

Equality and Public Policy

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Paul Chaney

Start Your Own Photography Business

Jason R. Rich

Start Your Own Photography Business

Helps them turn a hobby into a lucrative business with detailed startup information Discusses various types of photographers, with both part- and full-time operations, so readers are sure to find advice for their personal situation Ensures photographers become profitable with fee-setting and money-saving strategies

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Jason R. Rich

Creating Teams With an Edge

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Creating Teams With an Edge

Teams can be a driving force for organizational performance–and managers can play a key role in teams' ultimate success or failure. Highlighting the latest research on team development and dynamics–and including hands-on tools for improving communication, resolving conflicts, promoting interdependence, and more–this guide helps managers at all levels to motivate teams to achieve higher performance.

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Dismissing an Employee

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Dismissing an Employee

While no one likes to be the bearer of bad news, managers are sometimes faced with the difficult task of having to dismiss an employee. In this book, you'll learn how to effectively manage a dismissal–including making key decisions before, during, and after the critical event. Handled skillfully, dismissing an employee can set your team–and your company–on a positive new path.

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Understanding Finance

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Understanding Finance

Explains the essential concepts of financebudgeting, forecasting, and planningto managers who are not financial managers. Understanding Finance contains relevant information on how to: understand what the three basic financial statements and ratio analysis tell about a company's financial health; develop and track a budget; and assess an investment opportunity.

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