Зарубежная деловая литература
4279 кн.
Tips and strategies to fill executive-level positions Recruiting for high-end executives requires a special skill-set, and Executive Recruiting For Dummies is here to help you add this niche talent to your arsenal. Whether you're an in-house human resources manager or a professional recruiter at a search firm, this friendly guide walks you through each step of filling that senior, executive, or other highly specialized position. This book covers the globalization of talent and the advantages of...
| Автор | David Perry E. |
Social Customer Service is new. Social Media is the biggest thing happening to the customer service industry since the mid 1960s when modern day call centres were born. It is taking customers and organisations into untested ways of relating: transparently, collaboratively, instantly. The consequences of great and poor service are forever changed. Customer appetite has promoted this form of interaction to the very front of a race to understand. How do digital brands and empowered customers...
| Автор | Martin Hill-Wilson |
Flex your project management muscle Agile project management is a fast and flexible approach to managing all projects, not just software development. By learning the principles and techniques in this book, you'll be able to create a product roadmap, schedule projects, and prepare for product launches with the ease of Agile software developers. You'll discover how to manage scope, time, and cost, as well as team dynamics, quality, and risk of every project. As mobile and web technologies continue...
| Автор | Steven Ostermiller J. |
The difference between flourishing and floundering is 10X. The difference between quantity and quality is a factor of 10. The difference in levels of engagement is exponential. People functioning at the highest level are what the authors call 10x leaders. Research on these leaders consistently brought up five major strengths. This book teaches readers to become a 10x leader using these five key areas, the SHARP framework. ● Strengths: 10X leaders stop trying to eliminate weaknesses and learn to...
| Автор | Tal Ben-Shahar |
Boost morale and productivity by leading with respect The Respectful Leader presents an engaging, thought-provoking lesson for companies seeking off-the-charts performance. Author Gregg Ward draws on 25 years of leadership consulting, coaching and training experience to reveal the secret to great results: respect. In this true-to-life business fable, he shares the story of Des Hogan, a CEO who discovers that disrespectful behavior on the part of his leadership team is eating away at his...
| Автор | Gregg Ward |
The inside guide to the next generation of data storage technology VMware Software-Defined Storage, A Guide to the Policy Driven, Software-Defined Storage Era presents the most in-depth look at VMware's next-generation storage technology to help solutions architects and operational teams maximize quality storage design. Written by a double VMware Certified Design Expert, this book delves into the design factors and capabilities of Virtual SAN and Virtual Volumes to provide a uniquely detailed...
| Автор | Martin Hosken |
HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY «I LOVE THIS BOOK!» —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me «When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization.» —MARSHALL GOLDSMITH, executive coach and New York Times bestselling author «Most books on...
| Автор | Shane Green |
In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player. In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team...
| Автор | Патрик Ленсиони |
Step up, get tough, and commit to your decision to lead The Leadership Contract provides the manual that leaders around the world need. With only seven percent of employees feeling confident in senior leadership, the problem is evident: disappointing, and often disgraceful leaders. Employees deserve better than that; organizations need better than that—and this book provides a robust framework for stepping up and making the decision to lead. This new third edition has been updated, featuring a...
| Автор | Vince Molinaro |
Kurz, knackig, frech! Workshops, Besprechungen, Lerngruppen sind nur so effektiv wie die Lust der Teilnehmer, dabei mitzuarbeiten. Spiele und Übungen sind ein äußerst nützliches Instrument, dies zu fördern: – in der Einstiegssituation schnell miteinander «warm» werden – die Lust und Kraft zur inhaltlichen Arbeit zwischendurch «zurückholen» – den Abschluss positiv und motivierend gestalten
| Автор | Josef W. Seifert |
Conflict in the workplace is natural—and even necessary. Colleagues who challenge one another's thinking tend to consider a richer range of options, which ultimately leads to better business decisions. <i>How Management Teams Can Have a Good Fight</i> reveals the tactics managers can use to ensure that these healthy back-and-forth moments remain constructive and focused on the issues. Managers who embrace this kind of positive conflict will find increasingly engaged, productive...
| Автор | Kathleen M. Eisenhardt |
Change is the one constant in business, and we must adapt or face obsolescence. Yet certain challenges never go away. That's what makes this book «must read.» These are the 10 seminal articles by management's most influential experts, on topics of perennial concern to ambitious managers and leaders hungry for inspiration–and ready to run with big ideas to accelerate their own and their companies' success. If you read nothing else – full stop – read:Michael Porter on creating...
| Автор | Питер Друкер |
Agilität ist zum Buzzword geworden und wird überall von uns gefordert. Doch so toll das Mantra der schönen, neuen, agilen Welt von New Work, flachen Hierarchien und Co. auf dem Papier klingt: In der Umsetzung scheitern all die neuen, revolutionären Ansätze meist kläglich. Doch wie kann sichergestellt werden, dass Agilität auch in der Praxis gelingt? Wie können wir deren positiven Effekte wie Freiheit, Kreativität und Selbstbestimmung in unserem Privat- und Arbeitsleben nutzen? Das dazu...
| Автор | Jörg Hawlitzeck |
Sind Sie sich sicher, dass Ihre Kunden tatsächlich zufrieden sind? Also nicht einfach nur nicht unzufrieden, sondern wirklich zufrieden, begeistert. Sind Ihre Kunden loyale Fans Ihres Unternehmens, Ihrer Marke? Um heute wirtschaftlich erfolgreich zu sein, reicht es nämlich nicht, dass Ihre Kunden aus Bequemlichkeit oder reiner Gewohnheit bei Ihnen kaufen. Sie müssen das Herz und die Loyalität Ihrer Kunden gewinnen, denn nur dann werden Ihre Kunden zu Ihrem wichtigsten Markenbotschafter, der...
| Автор | Лина Риннэ |
COMO, der Corporate Monkey, ist überfordert. Wie viele Führungskräfte steckt er fest im Zwangskorsett des Führungsalltags. In einer völlig neuen Arbeits- und Lebenswelt droht ihm seine Abhängigkeit zum Verhängnis zu werden. Mitarbeiter suchen neue Herausforderungen, Kunden haben neue Ansprüche. COMO ist darauf nicht vorbereitet. Was nun? Wie soll es weitergehen? Als Führungskräfte sind wir täglich in Abhängigkeiten gefangen, die uns die Luft zum Atmen nehmen. Führung, wie wir sie einmal...
| Автор | Carsten K. Rath |
GSA Top Speakers Edition 2012: praxisnahes Verkaufswissen Auch die Autorinnen und Autoren dieses dritten GSA-Bandes sind allesamt ausgewiesene Experten auf ihrem Gebiet. Sie gehören zu den besten Verkaufstrainern im deutschsprachigen Raum. Als Mitglieder der German Speakers Association verstehen sie sich zudem mehrheitlich als Redner. Ob herausragende Verkäufer gute Redner sein müssen, darf zwar bezweifelt werden. Unbestritten ist jedoch, dass herausragende Redner IMMER auch exzellente...
| Автор | Группа авторов |
Befehl und Gehorsam haben ausgedient in der modernen Unternehmenswelt, glücklicherweise. Anweisungen sind tabu. Sie widersprechen nicht nur dem Zeitgeist, sondern auch der Sachlogik heutiger Arbeit, denn sie passen nicht zu komplexen Aufgaben, virtuellen Arbeitswelten, stetiger Transformation und globaler Zusammenarbeit. Doch wie bringt man Menschen in Bewegung? Wie übt man Einfluss aus, ohne Druck zu machen? Was es braucht, ist eine grundlegend neue Art der Kommunikation: aktivierend statt...
| Автор | Bernhard Cevey |