Interviews and case studies with nine top business leaders reveal how extraordinary customer service brings high profit, brand loyalty, and a vibrant workplace, and show how you can implement their techniques in your own business. For more than twenty years, Dan Sachs has helped established and emerging businesses use hospitality practices to strengthen employee morale, customer retention, and profits. In The Million Dollar Greeting , readers accompany Sachs as he travels across the United...
In the pages that follow, you will read how I, and many others, have found success. What I want you to realize is that you are the definer of success. There is no true definition, for everyone has his or her own perspective and insights on what success is in their life. If somebody tries to give you the definition of success, take it for what it is and realize that you are success. Success comes from within.<br><br>Benjamin Disraeli said, "The secret of success is constancy...
Three easy steps to creating the life you want. Based on the author's experience of reading, attending, and listening to over 100 books, seminars, and audios on self-help and motivation. Jacki Rose realized they were all saying the same things, but she wanted to put it into a very simple formula. She came up with the three steps that helped her create the life she wanted and turned it into a workshop which this book was created from. It's a simple read with easy and fun writing...
'This book is not refined, I am not a writer. But I wrote this book for you.' <br><br>Whether you are navigating your way through studies, taking your steps in the work place, carving out a career, or analysing what you have started and where you want to go, this book will inspire you to see how you can make good choices for yourself, work, and in relationships. Having done my twenties, these are the tips I give you to empower you to choose well and be chosen in work...
Learn how to add WOW! to your products, services, and everyday work in order to increase sales as well as advance your career.What makes certain products gain mass appeal, acquire a dedicated following, and draw customers to wait in line for the latest version? Why do some restaurants book out weeks in advance and create buzz among would-be patrons? How are certain employees able to energize their colleagues and elicit enthusiastic participation during meetings? What sets these notable products,...
Learn from some of the most respected women in insurance and risk management Women to Watch presents the advice, guidance, and lessons learned from the most successful women in risk management and insurance. For the past 10 years, Business Insurance has highlighted key women in the field—women noted for their skills, accomplishments, courage, wisdom, and everyday steel. In this book, these women present their stories in their own words; through essays and anecdotes about key issues, key moments,...
Optimize your LinkedIn profile—and get results Your LinkedIn profile is essentially a platform to shape how others see you, highlight your abilities, products, or services, and explain how your work impacts lives. Yet many people simply copy and paste their resume and expect job offers and networking opportunities to start rolling in—but that isn't how it works. LinkedIn Profile Optimization For Dummies shows you how to create a profile that enhances your personal brand, controls how others see...
Take control of your career today Want to get ahead in the workplace? Learn new skills and increase your visibility as a leader in your company with the help of this practical, hands-on guide to professional development. You'll find new techniques for being a better leader, tips for writing better emails, rules for running more effective meetings, and much more. Plus, you'll discover how to give presentations that will keep your audience engaged and learn to be a more mindful person. Combined...
Achieve more, do more, create more with the power of creative courage Creative Courage challenges you to step outside of your comfort zone and truly make an impact. Set aside the same old routine and break the status quo—because you can only rise to new heights if you first smash the ceiling. Written by the former Executive Creative Director of Creations at Cirque du Soleil, this book shows you how to step up your game, flex your creativity, and make big things happen. Whether you work...
An action-based plan for building the career of your dreams Best Job Ever! is the ultimate guide to creating your dream career and increasing your financial success by providing you with valuable and insightful career information, personal stories and examples of others who have successfully created their Best Job Ever! Written by a nationally recognized expert in career development, this book provides you with a concrete, step-by-step blueprint for revolutionizing your career and revamping your...
Your no-nonsense guide to getting a job in social media Looking to snag a social media position? This fun and practical guide shows you how to stand out from the competition and land your dream job in social media. Inside, you'll find expert and easy-to-follow guidance on where you should look for a job in social media, how to research companies to target, the social media sites where you should be active, and much more. Plus, you'll get resume and cover letter writing tips, answers to tricky...