Серия "Collins Business Secrets"

The communicating secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of communication for international business. Includes how to:• Listen and look • Say and speak • Use technology and media • Take the environment into account • Use Netiquette • Negotiate intercontinental differences • Communicate with a remote team

The meetings secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of business meetings. Includes:• Why have meetings? • Prepare well for meetings • Chairing a meeting • Taking minutes • Giving a presentation • Taking part in a meeting • After the meeting

The social media secrets that experts and top professionals use.Get results fast with this quick, easy guide to the fundamentals of social media for business. Includes how to:• Plan • Promote • Post • Position • Monitor • Be real • Be ethical