Quality has become a decisive factor for the success of analytical laboratories as they strive for product quality assurance. In this book leading experts examine for the first time the different aspects of quality as a whole. The work is thus a comprehensive and basic handbook for everybody working in a laboratory. First the quality assurance systems relevant for the individual laboratories are presented and compared with one another. In the second part, the authors describe the measures which allow the reader to objectively judge, evaluate and increase 'quality'. The book concludes with a valuable overview of the importance and meaning of quality.
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