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The Trainer's Journey to Competence

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The Trainer's Journey to Competence

The Trainer’s Journey to Competence draws on Jean Barbazette’s thirty-five years of experience in training trainers. The book serves as both a useful source of career advice for those in the training field, and as a starting point for creating a role-specific professional development plan. Professional trainers can use this resource to assess their knowledge, skills, and attitudes and use this information to create an individual development plan. The book can be equally helpful when creating...

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The CCL Handbook of Coaching

Sharon Ting

The CCL Handbook of Coaching

Coaching is vital to developing talent in organizations, and it is an essential capability of effective leaders. The CCL Handbook of Coaching is based on a philosophy of leadership development that the Center for Creative Leadership has honed over thirty years with rigorous research and with long, rich experience in the practice of leadership coaching. The book uses a coaching framework to give a compass to leaders who are called to coach as a means of building sustainability and boosting...

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Sharon Ting

Blunders in International Business

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Blunders in International Business

This new edition of Blunders in International Business is significantly updated and revised, full of interesting anecdotes, including dozens of new international business blunders. David Ricks has uncovered many informative and entertaining blunders that will make this book hard to put down. Features blunders from well-known corporations American Express, McDonalds, Toyota, GM, Sharwoods, Jolly Green Giant, Bacardi, Puff, AOL, BMW, and many others. Conserves its well-liked, concise format....

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Management in a Liquid Modern World

Monika Kostera

Management in a Liquid Modern World

Management has been one of the driving forces of the last century, indeed an idea and a language that colonized most other institutions, areas of human activity and walks of life, even those that had until recently been regarded as completely unmanageable, such as art, academia and creativity. Some it supported and others it destroyed, but there are few areas in modern societies that have been untouched by it. What is the meaning of management now almost omnipresent and all-powerful in our...

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Monika Kostera

Lean Distribution

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Lean Distribution

Kirk Zylstra's focus on the customer is a fresh approach to lean. Companies that can bear the burden of variability will develop a strategic advantage in today's volatile market. —Travis Jarrell Institute of Industrial Engineers Program Committee Chair «Lean Distribution is a comprehensive yet concise work with clear leanings. Kirk's experience across a range of industries brings a unique understanding of common opportunities and solutions available to optimize distribution processes. Lean...

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Creativity in Virtual Teams

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Creativity in Virtual Teams

Creativity in Virtual Teams offers a well-researched and practical resource that outlines a new model for attaining high levels of creativity in virtual working arrangements to anyone who designs, manages, or participates in virtual teams. Written by Jill E. Nemiro—an expert in building organizations and virtual teams—Creativity in Virtual Teams provides a valuable tool that takes you beyond mere theory. Within these pages, the author leads you through a series of diagnostic tools, questions for...

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Comparative Economic Systems

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Comparative Economic Systems

Comparative Economic Systems: Culture, Wealth and Power in the 21st Century explains how culture, in various guises, modifies the standard rules of economic engagement, creating systems that differ markedly from those predicted by the theory of general market competition. This analysis is grounded in established principles, but also assumes that individual utility seeking may be culturally determined, that political goals may take precedence over public well being, and that business misconduct...

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Communication and Implementation

Jack Phillips J.

Communication and Implementation

Communication and Implementation Communication and Implementation is the sixth of six books in the Measurement and Evaluation Series from Pfeiffer. The proven ROI Methodology–developed by the ROI Institute–provides a practical system for evaluation planning, data collection, data analysis, and reporting. All six books in the series offer the latest tools, most current research, and practical advice for measuring ROI in a variety of settings. Communication and Implementation explores two...

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Jack Phillips J.

Integrating Lean Six Sigma and High...

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Integrating Lean Six Sigma and High-Performance Organizations

You know that great improvement initiatives abound. What you may not know is how to implement them effectively; get fast, dramatic improvement; and sustain those results for the long term. It's a common problem. But take heart: The next wave of performance excellence is here—the seamless integration of today's leading improvement methods. This integration, described thoroughly in this book, builds upon the strengths and addresses the shortcomings of each discipline. For example: While Six Sigma...

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101 Ways to Make Training Active

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101 Ways to Make Training Active

When it was first published in 1995, Mel Silberman's 101 Ways to Make Training Active became an instant bestseller. Now this revised and updated second edition offers the same dynamic approach and several completely new case examples. The examples support each exercise and highlight real-time uses of the highly successful Active Training method. In addition, the book includes 200 training tips that form the nuts-and-bolts of successful active training. These tips incorporated in the book's top...

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The Handbook of High Performance Vi...

Jill Nemiro

The Handbook of High Performance Virtual Teams

The Handbook of High-Performance Virtual Teams is an essential resource for leaders, virtual team members, and work group leaders. The editors provide a proved framework based on five principles for working collaboratively across boundaries of time, space, and culture. Written by experts in the field, the contributors offer practical suggestions and tools for virtual team who need to assess their current level of effectiveness and develop strategies for improvement. This important resource also...

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Jill Nemiro

Inside the Economist's Mind

Paul A. Samuelson

Inside the Economist's Mind

By focusing on the human side as well as the intellectual dimensions of how economists work and think, this collection of interviews with top economists of the 20th century becomes a startling and lively introduction to the modern world of macroeconomics. A fun read! For more information, frequent updates, and to comment on the forthcoming book, visit William A. Barnett's weblog at http://economistmind.blogspot.com/. Acclaim for Inside the Economist's Mind «In candid interviews, these great...

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Paul A. Samuelson

The IT Manager's Survival Guide

Peter Hind

The IT Manager's Survival Guide

Accessible, refreshingly candid, but above all helpful, this pragmatic guide addresses a real need by dealing with the problems that face the new IT manager. By providing a number of practical recommendations and approaches including how to make the transition from technical professional to manager and dealing with people, to giving advice and guidance on organization structure, architecture and planning approaches, this book covers a whole raft of issues essential to managing an IT unit. If you...

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Peter Hind

The Nature of Organizational Leader...

Richard Klimoski J.

The Nature of Organizational Leadership

The quality of an organization's top leaders is a critical influence on its overall effectiveness and continuing adaptability. Yet, little current research examines leadership within the context of organizational structure, such as how leaders influence organizational performance in those key moments when an executive's action is critical to driving the organization forward. This book represents a significant contribution to the literature of leadership, combining a contextual approach to...

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Richard Klimoski J.

Organizational Knowledge

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Organizational Knowledge

This book makes an important contribution to our understanding of practice-based organizational learning and knowing. Based on the author's detailed study of safety practices in different corporate settings. The author uses this study to empirically describe how learning, knowing and organizing are practised. Centred on the concepts of «knowing in practice» and the «texture» of organizational knowledge. Gives a rich account of how organizations learn and how corporate practices and policies...

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Coaching at Work

Matt Somers

Coaching at Work

This book comes at a time when we are asking searching questions: How exactly do we earn the loyalty, trust and commitment of our people? How do we balance the needs of our organisations to do more with less with the need to create environments in which people can grow, develop and achieve their aspirations? The answers lie within each of those through whom so much can be achieved. This book is the key to unlocking them. –Gareth Ford, Training & Development Manager, Atkins «Perfect Timing!...

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Matt Somers

Instructor Excellence

Bob Powers

Instructor Excellence

When the first edition of Instructor Excellence was published in 1992, it became an instant bestseller among professionals who deliver and manage training. This thoroughly revised and updated second edition complements the timeless standards that made the first edition a classic as well as covers relevant developments in the design and delivery of training, including online and videoconferencing facilitation and current research on what sets exemplary instructors apart from the average.

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Bob Powers

Innovative Minds

Ulrich Eberl

Innovative Minds

This book tells the story of 30 innovations – the large and the small, the rapid and the slow-moving, the disruptive and the evolutionary – and covers the entire spectrum of people and processes involved in their development. «Innovative Minds» provides a unique insight into the multi-dimensional process of innovation development at Siemens. All of the innovations were shaped not only by complex organizational forces and strategies, but also by a host of factors, including bold visions, creative...

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Ulrich Eberl

Outsourcing Training and Developmen...

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Outsourcing Training and Development

In this book, human resource management and training expert Judy Hale demystifies training outsourcing and details how companies can successfully outsource their training and development needs—from the entire learning function to selected services and programs. It also covers the labyrinth of contractual, interpersonal, and legal dimensions inherent in any decision to partner with another service provider. Filled with practical tips, guidelines, and plenty of tools, this book explains how to...

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The Blended Learning Book

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The Blended Learning Book

The Blended Learning Book is your user?s manual for implementing blended learning. It gives you a guidebook to combining the latest technologies with traditional training models to create high-impact programs that drive superior business results (not just reduce costs). Filled with real-world examples and case studies from organizations such as Accenture, BI, Cisco, FedEx, Kinko?s, Grant-Thornton, IBM, Novell, the U.S. Navy, Verizon, and more, e-learning veteran Josh Bersin zeros in on What...

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The Business of Consulting

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The Business of Consulting

Designed as the go-to reference for managing a consulting business, The Business of Consulting is candid, practical, and eminently useful. Fine-tuned to address the changes in today’s business environment, this vital resource outlines the basics for managing a consulting practice and shows how to: Develop a business plan Market your business Charge for your services Build a client relationship Grow the business Ensure your continued professional growth Make money in the profession

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Knowledge at Work

Michael Arthur

Knowledge at Work

This book's unique perspective stems from its “knowledge diamond” framework to examine how individuals, communities, organizations and host industries reciprocally influence each other in the course of knowledge work. This highly topical book focuses on work-based projects as a focus for organizational learning. Establishes the link between individual, community, organization and industry learning. Suggests that organizations need to recognise and understand this link if they are to capitalize...

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Michael Arthur

Innovation and Society

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Innovation and Society

This book takes stock of the state of the question on innovation in a particular area of education and training. But for this it must be noted that economists have appropriated the notion since Schumpeter and have constrained to think innovation in professions of intervention on others as if they were products to be delivered to the customer as quickly and the best (frugal innovation). Here the author brings a nuance and demonstrates the specificity of innovations in «soft» areas, their...

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Master Scheduling

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Master Scheduling

Master scheduling is an essential planning tool that helps manufacturers synchronize their production cycle with actual market demand. The third edition of this easy-to-follow handbook helps you understand the basic and more advanced concepts of master scheduling, from implementation to capacity planning to final assembly techniques. Packed with handy checklists and examples, Master Scheduling, Third Edition delivers guidelines and techniques for a world-class master schedule.

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