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Harvard Business Review on Finding...

Harvard Business Review (HBR)

Harvard Business Review on Finding & Keeping the Best People

Is your company's top talent jumping ship as good replacements become harder to get?If you need the best practices and ideas for winning the race for talent–but don't have time to find them–this book is for you. Here are 11 inspiring and useful perspectives, all in one place.This collection of HBR articles will help you:– Look for good people in all the right places- Interview more effectively- Make–and keep–compelling promises to candidates and employees- Mitigate the risks of hiring...

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Harvard Business Review (HBR)

Power Genes

Maggie Craddock

Power Genes

A New Way of Looking at Power at WorkWho hasn’t left the office after a particularly frustrating day wondering what they could have done to turn a negative experience into a positive one? Perhaps it was a difficult conversation with a domineering boss, or an encounter with a know-it-all peer who made you feel insecure. Would you believe the way you react to these interactions likely stems from the dynamics you experienced as a child? Could it be that your childhood persona has grown...

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Maggie Craddock

The Balanced Scorecard

Robert S. Kaplan

The Balanced Scorecard

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard–financial measures, customer knowledge, internal business processes, and learning and growth–offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the...

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Robert S. Kaplan

Rethinking the MBA

Srikant Datar

Rethinking the MBA

"Business Schools Face Test of Faith." «Is It Time to Retrain B-Schools?» As these headlines make clear, business education is at a major crossroads.For decades, MBA graduates from top-tier schools set the standard for cutting-edge business knowledge and skills. Now the business world has changed, say the authors of Rethinking the MBA, and MBA programs must change with it. Increasingly, managers and recruiters are questioning conventional business education.Their concerns? Among other...

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Srikant Datar

From Marx to Mises

David Ramsay Steele

From Marx to Mises

In 1920, Ludwig von Mises proclaimed that all attempts to establish socialism would come to grief, for reasons of informational efficiency. At first, socialists and economists took Mises's argument seriously, but by the end of the Second World War, a consensus prevailed that Mises had been discredited. More recently, that consensus has been rapidly reversed: it is now widely agreed that 'Mises was right'. Yet the momentous implications of the Mises argument – for economics,...

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David Ramsay Steele

The Power of Positive Deviance

Jerry Sternin

The Power of Positive Deviance

Think of the toughest problems in your organization or community. What if they'd already been solved and you didn't even know it? In The Power of Positive Deviance, the authors present a counterintuitive new approach to problem-solving. Their advice? Leverage positive deviants–the few individuals in a group who find unique ways to look at, and overcome, seemingly insoluble difficulties. By seeing solutions where others don't, positive deviants spread and sustain needed change.With...

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Jerry Sternin

Ahead of the Curve

Joseph H. Ellis

Ahead of the Curve

Economic and stock market cycles affect companies in every industry. Unfortunately, a confusing array of anecdotal and conflicting indicators often renders it impossible for managers and investors to see where the economy is heading in time to take corrective action. Now, a 35-year Wall Street veteran unveils a new forecasting method to help managers and investors understand and predict the economic cycles that control their businesses and financial fates. In Ahead of the Curve, Joseph H. Ellis...

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Joseph H. Ellis

Silver Lining

Scott D. Anthony

Silver Lining

Experts agree: The turbulence triggered by the economic shock of 2008 constitutes the «new normal.» Unfortunately, too many managers have become paralyzed by it, capable only of slashing costs indiscriminately.Though examining spending during recessions makes sense, the smartest executives do much more. As Scott Anthony reveals in The Silver Lining, these leaders continue innovating–by stopping ineffective initiatives, changing key business processes, and starting more productive behaviors....

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Scott D. Anthony

When Professionals Have to Lead

Thomas J. DeLong

When Professionals Have to Lead

For too long, professional services firms have relied on the producer-manager” model, which works well in uncomplicated business environments. However, today’s managing directors must balance often conflicting roles, more demanding clients, tougher competitors, and associates with higher expectations of partners at all levels.When Professionals Have to Lead presents an overarching framework better suited to such complexity. It identifies the four critical activities...

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Thomas J. DeLong

The End of Competitive Advantage

Rita Gunther McGrath

The End of Competitive Advantage

Are you at risk of being trapped in an uncompetitive business?Chances are the strategies that worked well for you even a few years ago no longer deliver the results you need. Dramatic changes in business have unearthed a major gap between traditional approaches to strategy and the way the real world works now.In short, strategy is stuck. Most leaders are using frameworks that were designed for a different era of business and based on a single dominant ideathat the purpose of strategy...

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Rita Gunther McGrath

Who Do You Want Your Customers to B...

Michael Schrage

Who Do You Want Your Customers to Become?

Who do you want your customers to become? According to MIT innovation expert and thought leader Michael Schrage, if you aren’t asking this question, your strategic marketing and innovation efforts will fail. In this latest HBR Single, Schrage provides a powerful new lens for getting more value out of innovation investment. He argues that asking customers to do something different doesn’t go far enough—serious marketers and innovators must ask them to become something different instead. Even...

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Michael Schrage

The Hidden Power of Social Networks

Robert L. Cross

The Hidden Power of Social Networks

A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done – and helps them identify ways they can influence these social networks to improve performance and innovation. In The Hidden Power of Social Networks, Cross and Parker, experts in «social network analysis»a technique that visually maps relationships between people in large, distributed groups – apply this powerful tool to management for the first time. Based on their...

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Robert L. Cross

Jumping the S-Curve

Paul F. Nunes

Jumping the S-Curve

Recently, some bestselling management books have focused on providing a recipe for greatness, while others have sought to unlock the secrets of long-term success. But a detailed analysis at the intersection of the two, one that explains how some companies manage to achieve repeated peaks of business performance, has been missing–until now. Accenture’s Paul Nunes and Tim Breene have found that what matters is not just climbing your current S-curve, which is what you do to reach the top of a...

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Paul F. Nunes

Harvard Business Review on Increasi...

Harvard Business Review (HBR)

Harvard Business Review on Increasing Customer Loyalty

How do you keep your customers coming back-and get them to bring others?If you need the best practices and ideas for making your customers loyal and profitable–but don't have time to find them–this book is for you. Here are nine inspiring and useful perspectives, all in one place.This collection of HBR articles will help you:– Turn angry customers into loyal advocates- Get more people to recommend you- Boost customer satisfaction by satisfying your employees- Focus on profitable...

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Harvard Business Review (HBR)

The Architecture of Innovation

Joshua Lerner

The Architecture of Innovation

Find the right innovation modelInnovation is a much-used buzzword these days, but when it comes to creating and implementing a new idea, many companies miss the markplans backfire, consumer preferences shift, or tried-and-true practices fail to work in a new context. So is innovation just a low-odds crapshoot?In The Architecture of Innovation, Harvard Business School professor Josh Lernerone of the foremost experts on how innovation workssays innovation can be...

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Joshua Lerner

Balanced Scorecard Success: The Kap...

Robert S. Kaplan

Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)

This collection highlights the most important ideas and concepts from Robert S. Kaplan and David P. Norton, authors of The Balanced Scorecard, a revolutionary performance measurement system that allows organizations to quantify intangible assets such as people, information, and customer relationships. Also included are Strategy Maps, which enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible; The Execution...

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Robert S. Kaplan

HBR Guide to Buying a Small Busines...

Richard S. Ruback

HBR Guide to Buying a Small Business

Are you looking for an alternative to a career path at a big firm? Does founding your own start-up seem too risky? There is a radical third path open to you: You can buy a small business and run it as CEO. Purchasing a small company offers significant financial rewards—as well as personal and professional fulfillment. Leading a firm means you can be your own boss, put your executive skills to work, fashion a company environment that meets your own needs, and profit directly from your success. ...

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Richard S. Ruback

Not for Free

Saul J. Berman

Not for Free

Businees model disruption affects not just entertainment, media, and retail companies, but many other industries where supply chains, production lines, distribution channels, and the products and services themselves are becoming more digital. In INFORMATION RULES, Hal Varian and Carl Shapiro discussed how traditional sources of revenues were being threatened as new ventures entered the market, offering new business models, innovating partnership approaches, and changing the integral nature of...

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Saul J. Berman

The New Supply Chain Agenda

John T. Mentzer

The New Supply Chain Agenda

Is your company delivering products to customers at the right time, place, and price—with the best possible availability and lowest possible cost and working capital? If not, you're probably alienating your customers and suppliers, eroding shareholder value, and losing control of your fixed costs. These dangerous mistakes can put you out of business.In The New Supply Chain Agenda, Reuben Slone, J. Paul Dittmann, and John Mentzer explain how to reinvent your supply chain to avoid...

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John T. Mentzer

The Strategy-Focused Organization

Robert S. Kaplan

The Strategy-Focused Organization

The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies–including Mobil, CIGNA, and AT&T...

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Robert S. Kaplan

The New Science of Retailing

Marshall Fisher

The New Science of Retailing

Retailers today are drowning in data but lacking in insight: They have huge volumes of information at their disposal. But they're unsure of how to sort through it and use it to make smart decisions. The result? They're struggling with profit-sapping supply chain problems including stock-outs, overstock, and discounting.It doesn't have to be that way. In The New Science of Retailing, supply chain experts Marshall Fisher and Ananth Raman explain how to use analytics to better manage...

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Marshall Fisher

Just Start

Leonard A. Schlesinger

Just Start

How to succeed at work and lifein an increasingly unpredictable worldIn a world where you can no longer plan or predict your way to success, how can you achieve your most important goals? It’s a daunting question. But in today’s environment, where change is the only constant, it’s a question everyone must answer. This is true whether you are an innovator or an entrepreneur, a manager or a newly minted graduate.The first step, say the authors of this book,...

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Leonard A. Schlesinger

Harvard Business Review on Advancin...

Harvard Business Review (HBR)

Harvard Business Review on Advancing Your Career

If you need the best practices and ideas for achieving career growth and fulfillment–but don't have time to find them–this book is for you. Here are 9 inspiring and useful perspectives, all in one place.This collection of HBR articles will help you:– Break out of a career rut- Earn a spot on your company's high-potential list- Find out what's really holding you back- Get the kind of mentoring that leads to a promotion- Groom yourself for an external move- Turn the job you have...

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Harvard Business Review (HBR)

Harvard Business Review on Succeedi...

Harvard Business Review (HBR)

Harvard Business Review on Succeeding as an Entrepreneur

If you need the best practices and ideas for launching new venturesbut don’t have time to find themthis book is for you. Here are nine inspiring and useful perspectives, all in one place.This collection of HBR articles will help you: Zero in on your most promising prospects Set a clear direction for your start-up Test and revise your assumptions along the way Tackle risks that could sabotage your efforts Carve out...

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Harvard Business Review (HBR)

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