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The Gender Communication Handbook....

Brown Claire Damken

The Gender Communication Handbook. Conquering Conversational Collisions between Men and Women

The Gender Communication Handbook This is the go-to comprehensive reference for understanding why and how women and men communicate the way they do. This guide is filled with expert advice, real-life case studies, self-assessments, experiential exercises, and action steps that help men and women transcend barriers and enhance their communication with the opposite sex. The Gender Communication Handbook provides trainers and human resource professionals with an accessible program enabling men and...

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Brown Claire Damken

Sustainable Development in Practice...

Azapagic Adisa

Sustainable Development in Practice. Case Studies for Engineers and Scientists

Sustainable Development in Practice: Case Studies for Engineers and Scientists, Second Edition explores the concept of sustainable development and its implications for science and engineering. It looks at how sustainability criteria can be combined with traditional scientific and engineering considerations to design and operate industrial systems in a more sustainable manner. Taking a life cycle approach to addressing economic, environmental and social issues, the book presents a series of new...

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Azapagic Adisa

Alchemists of Loss. How modern fina...

Dowd Kevin

Alchemists of Loss. How modern finance and government intervention crashed the financial system

An engaging look at how modern finance almost destroyed our global economy Over the last thirty years, capital markets have been restructured through the tenets of modern finance. This has been enormously profitable for the financial services sector. However, these innovations, coupled with unsound risk and regulatory practices have proved disastrous for the global economy. In a clear and accessible style, ex-investment banker and financial journalist Martin Hutchinson, and highly respected...

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Dowd Kevin

Gen Y Now. Millennials and the Evol...

Sendek Herb

Gen Y Now. Millennials and the Evolution of Leadership

Strategies for managing the real Generation Y A new generation of workers is forcing employers to rethink the workplace. Generation Y, or Millennials, bring new ideas, innovation, and energy as they enter the workforce AND their expectations and demands are unique. In Gen Y Now, top team leadership gurus Buddy Hobart and Herb Sendek explore all the myths about this up and coming generation and show you how Millennials can be your most creative, motivated, and loyal employees. This book goes from...

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Sendek Herb

On Equal Terms. Redefining China's...

Robertson Thomas S.

On Equal Terms. Redefining China's Relationship with America and the West

An insightful look at the future of China's relations with the West and the United States For anyone who wants to better understand China and its economic and political relations to the West, On Equal Terms offers front-row insight. Exploring China's state-capitalist economic model and the unique qualities and ideals of Chinese culture that can make difficult for Westerners to understand its approach to business interactions, the book looks to the future, explaining how China and the United...

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Robertson Thomas S.

Building Better Teams. 70 Tools and...

Barner Charlotte P.

Building Better Teams. 70 Tools and Techniques for Strengthening Performance Within and Across Teams

Over the past 10 years in the field of human and organizational development, the approach to team building has moved from problem solving and conflict management to helping work groups and organizations build a foundation of trust, cooperation, and mutual support. Focusing on collaboration rather than resolving conflict, Building Better Teams: 70 Tools and Techniques for Strengthening Performance Within and Across Teams offers a fresh approach to team building. It provides proven tools for the...

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Barner Charlotte P.

Demystifying Technical Training. Pa...

Davis Bettina M.

Demystifying Technical Training. Partnership, Strategy, and Execution

Praise for Demystifying Technical Training «Demystifying Technical Training is a must-read for CLOs, managers of training, instructors, and instructional designers. All who read it will gain critical insights into how to lower the cost and improve the efficiency and effectiveness of learning.» —Wm. Douglas Harward, CEO and founder of Training Industry, Inc. «Individuals interested in and accountable for deriving significant value from technical training investments will gain great benefit from...

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Davis Bettina M.

Benefits Management. How to Increas...

Ward John

Benefits Management. How to Increase the Business Value of Your IT Projects

The second edition of Benefits Management has been updated with current examples, further insights from experience and recent research. It shows how the enduring challenges achieving business value from information systems and technology projects can be addressed successfully. The approach, which is synthesized from best practices, sound theories and proven techniques from a range of management disciplines, is exemplified from the authors' extensive experience of working with a wide range of...

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Ward John

Scenario-based e-Learning. Evidence...

Clark Ruth C.

Scenario-based e-Learning. Evidence-Based Guidelines for Online Workforce Learning

Scenario-Based e-Learning Scenario-Based e-Learning offers a new instructional design approach that can accelerate expertise, build critical thinking skills, and promote transfer of learning. This book focuses on the what, when, and how of scenario-based e-learning for workforce learning. Throughout the book, Clark defines and demystifies scenario-based e-learning by offering a practical design model illustrated with examples from veterinary science, automotive troubleshooting, sales and loan...

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Clark Ruth C.

Evocative Coaching. Transforming Sc...

Tschannen-Moran Bob

Evocative Coaching. Transforming Schools One Conversation at a Time

There?s a lot of conversation about how to make schools better. Unfortunately, the nature of those conversations often makes things worse. Evocative Coaching: Transforming Schools One Conversation at a Time maps out a way to change that. By taking a teacher-centered, no-fault, strengths-based approach to performance improvement, the Evocative Coaching model generates the motivation and movement that enables teachers and schools to achieve desired outcomes and enhance quality of life. Viewed as a...

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Tschannen-Moran Bob

Sustainable Development in the Proc...

Harmsen J.

Sustainable Development in the Process Industries. Cases and Impact

The complete, hands-on guide to sustainable development Today's process industries must develop natural resources within an eco-friendly framework that balances current demand with future need. Realizing this goal necessitates global vigilance of three key areas—people, planet, and prosperity—known as the Triple Bottom Line or, simply, the Triple P. Sustainable Development in the Process Industries details how worldwide implementation of sustainable processes in present-day industries can...

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Harmsen J.

The Age of Responsibility. CSR 2.0...

Hollender Jeffrey

The Age of Responsibility. CSR 2.0 and the New DNA of Business

Praise for The Age of Responsibility «Wayne Visser's The Age of Responsibility elegantly and persuasively demonstrates the limits and failures of traditional CSR and also the kinds of reforms needed to create conditions for genuine corporate responsibility. Rich with insight, information and analyses, and highly readable for its excellent writing and poignant stories, the book is a crucial contribution to understanding where we are with CSR and what we need to do to move forward.» —Joel Bakan,...

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Hollender Jeffrey

The IABC Handbook of Organizational...

Gillis Tamara

The IABC Handbook of Organizational Communication. A Guide to Internal Communication, Public Relations, Marketing, and Leadership

Praise for The IABC Handbook of Organizational Communication «Looking to expand your professional abilities? Learn new skills? Or hone your area of expertise? This book delivers an amazing and practical study of our profession—and a guidebook for strategic communication best practices. The Handbook explores the many aspects of our profession with expert insights of the best of the best in communication.»—John Deveney, ABC, APR, president, Deveney Communication «Chalk up a win for Team IABC....

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Gillis Tamara

The Truth about Talent. A guide to...

Davies Jacqueline

The Truth about Talent. A guide to building a dynamic workforce, realizing potential and helping leaders succeed

In this new book, Jacqueline Davies and Jeremy Kourdi argue that organizations are failing to realize the simple truth about talent: they are misunderstanding their people, making flawed choices and allowing the true potential of their workforce to go unused and unfulfilled. Understanding the truth about talent in all its forms is a vital step in developing an organization and ensuring long-term, sustainable success. A core part of their thesis is that organizations should recognize that people...

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Davies Jacqueline

RESPECT. Delivering Results by Givi...

Wiley Jack

RESPECT. Delivering Results by Giving Employees What They Really Want

Is it possible that the way to win in business is to give employees exactly what they want? Yes. As RESPECT reveals, managers and organizations who give their employees what they want outperform those who don't. This is no hunch – it's a fact based on more than 25 years of global research. Drs. Jack Wiley and Brenda Kowske have amassed a research database unlike any other, and it all started with this simple question: «What is the most important thing you want from the organization for which you...

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Wiley Jack

Exotic Options and Hybrids. A Guide...

Osseiran Adel

Exotic Options and Hybrids. A Guide to Structuring, Pricing and Trading

The recent financial crisis brought to light many of the misunderstandings and misuses of exotic derivatives. With market participants on both the buy and sell-side having been found guilty of not understanding the products they were dealing with, never before has there been a greater need for clarification and explanation. Exotic Options and Hybrids is a practical guide to structuring, pricing and hedging complex exotic options and hybrid derivatives that will serve readers through the recent...

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Osseiran Adel

Handbook of Organizational Learning...

Lyles Marjorie A.

Handbook of Organizational Learning and Knowledge Management

The fully revised and updated version of this successful Handbook is welcomed by management scholars world-wide. By bringing together the latest approaches from the leading experts in organizational learning & knowledge management the volume provides a unique and valuable overview of current thinking about how organizations accumulate 'knowledge' and learn from experience. Key areas of update in the new edition are: Resource based view of the firm Capability management Global management...

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Lyles Marjorie A.

Handbook of Workplace Assessment

Scott John C.

Handbook of Workplace Assessment

Praise for Handbook of Workplace Assessment «Wow—what a powerhouse group of authors and topics! This will be my go-to s ource for in-depth information on a broad range of assessment issues.»—Wayne F. Cascio, editor, Journal of World Business, and Robert H. Reynolds Chair in Global Leadership, The Business School University of Colorado Denver «The Handbook of Workplace Assessment is must reading for practitioners, researchers, students, and implementers of assessment programs as we move forward...

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Scott John C.

Strategic Hospitality Leadership. T...

Siguaw Judy

Strategic Hospitality Leadership. The Asian Initiative

Doing business in the tourism and hospitality scene in Asia can be very interesting and rewarding but also poses many challenges. Not many books have been written on the hospitality industry in Asia. Strategic Hospitality Leadership makes a useful contribution, providing the first specialized approach to the business of hospitality in Asia. The book is an invaluable resource of reference and insightful compendium by contributors who are the Cornell School of Administration's alumni, the...

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Siguaw Judy

Market Players. A Guide to the Inst...

Gail Rolland

Market Players. A Guide to the Institutions in Today's Financial Markets

The global financial markets are not just driven by the big investment houses and fund managers. Along with these, private banks, insurance houses, hedge funds, sovereign wealth funds and a range of boutique investment managers, regional institutions and brokers of different sizes and nationalities all operate and interact to form the bedrock of the global financial infrastructure. Because of this, it is essential that practitioners and observers of the markets fully understand the linkages,...

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Gail Rolland

The Responsible Administrator. An A...

Terry L. Cooper

The Responsible Administrator. An Approach to Ethics for the Administrative Role

Praise for the Fifth Edition of The Responsible Administrator «Cooper's fifth edition is the definitive text for students and practitioners who want to have a successful administrative career. Moral reasoning, as Cooper so adeptly points out, is essential in today's rapidly changing and complex global environment.»—Donald C. Menzel, president, American Society for Public Administration, and professor emeritus, public administration, Northern Illinois University «The Responsible Administrator is...

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Terry L. Cooper

Playing to Wiin. Nintendo and the V...

Daniel Sloan

Playing to Wiin. Nintendo and the Video Game Industry's Greatest Comeback

How Nintendo reclaimed its spot at the top of one of the world's most competitive industries Nintendo was once the dominant force in home video gaming–until Sony and Microsoft pummeled them with powerful new consoles. As those two giants battled each other for market share, Nintendo looked dead and buried. Then, true to its secretive, low-profile approach, Nintendo roared back into the market with its revolutionary Wii console and portable Nintendo DS system. Taking a completely different...

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Daniel Sloan

The 2012 Pfeiffer Annual. Consultin...

Elaine Biech

The 2012 Pfeiffer Annual. Consulting

The Leader in Resources for Training & HR Professionals for the Past Four Decades For 40 years, The Pfeiffer Annuals have helped consultants, experts, and academics in the field to stay informed and ahead of the curve. The 2012 Pfeiffer Consulting Annual is a toolkit of ideas, methods, techniques, and models that support your work as an internal or external organizational consultant. It addresses the broad range of topics that are of most interest to professionals in the field. The materials...

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Elaine Biech

Chinnovation. How Chinese Innovator...

Ying Tan

Chinnovation. How Chinese Innovators are Changing the World

It is widely-believed that China's entrepreneur class has grown and their businesses are succeeding primarily due to their knowledge of the domestic market, quick adaptation to market changes, and their resourcefulness. But innovation? Forget about it. Well, not quite. Drawing on a wealth of on-the-ground stories and thorough research, Chinnovation: How Chinese Innovators Are Changing the World shows how Chinese companies of every stripe have dispelled this myth and overcome the barriers to...

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Ying Tan

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