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The IAF Handbook of Group Facilitat...

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The IAF Handbook of Group Facilitation

Sponsored by the International Association of Facilitators, The IAF Handbook of Group Facilitation offers the need-to-know basics in the field brought together by fifty leading practitioners and scholars. This indispensable resource includes successful strategies and methods, foundations, and resources for anyone who works with groups. The IAF Handbook of Group Facilitation provides an overview of the field for new and aspiring practitioners and a reliable reference for experienced group...

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Global Account Management

Jean-Pierre Jeannet

Global Account Management

If you buy a new BMW you may be surprised as much by the owner's manual as by the car itself. Thin, personalized, and containing information only on the features you have selected in the language you speak, it is the result of a year's collaboration with Xerox that has radically improved the product and decimated costs. It is just one example of the new organizational structures and processes being developed at leading companies to serve the global marketplace. As firms realize that dealing with...

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Jean-Pierre Jeannet

Shared Services

Daniel C. Melchior, Jr.

Shared Services

Praise for Shared Services A Manager's Journey «In Shared Services: A Manager's Journey, Dan presents the real business cultural challenges along with human factors when taking on such a change in a company's processes. A must-read for any executive, manager, or team member who is considering, decided to, or is already in the process of converting a company from a decentralized organization to a shared services environment.» -Katherine M. Ericsson Vice President of Membership, Project Management...

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Daniel C. Melchior, Jr.

Controlling the Costs of Conflict

Karl Slaikeu A.

Controlling the Costs of Conflict

Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that...

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Karl Slaikeu A.

YouTube and Video Marketing

Greg Jarboe

YouTube and Video Marketing

Fully updated with new information, including the latest changes to YouTube! If you're a marketer, consultant, or small business owner, this is the guide you need to understand video marketing tactics, develop a strategy, implement the campaign, and measure results. You'll find extensive coverage of keyword strategies, tips on optimizing your video, distribution and promotion tactics, YouTube advertising opportunities, and crucial metrics and analysis. Avoid errors, create a dynamite campaign,...

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Greg Jarboe

Creating a Culture of Collaboration

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Creating a Culture of Collaboration

Collaboration is often viewed as a one-time or project-oriented activity. An increasing challenge is to help organizations incorporate collaborative values and practices in their everyday ways of working. In Creating a Culture of Collaboration, an international group of practitioners and researchers–from Australia, Belgium, Canada, Chile, New Zealand, Northern Ireland, United Kingdom, and the United States–provide proven approaches to creating a culture of collaboration within and among groups,...

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Föderative Unternehmensprozesse

Johann Jakob Wagner

Föderative Unternehmensprozesse

Die Entwicklung betriebswirtschaftlicher Prozesse setzt reibungslose Informationsflüsse über technische und organisatorische Grenzen hinweg voraus. Dem stehen bisher oft heterogene IT-Systeme ohne standardisierte Schnittstellen entgegen, die nur mit beträchtlichem Aufwand Daten untereinander austauschen können. Künftig werden Standards das Verbinden von IT-Systemen einfach gestalten. Die Autoren geben Einblick in die Zusammenhänge einer standardisierten Technologie, die zu einer enormen...

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Johann Jakob Wagner

A Practical Guide to Training and D...

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A Practical Guide to Training and Development

To stay ahead of the competition, today?s organizations must invest in ongoing training that continuously improves their employees? knowledge and skills. A Practical Guide to Training and Development is a comprehensive resource that offers a theoretical, strategic, and practical foundation of the entire training process. The book outlines a step-by-step approach for assessing, designing, delivering and evaluating training.

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Transatlantic Mergers and Acquisiti...

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Transatlantic Mergers and Acquisitions

This book is intended to show ways to successful cooperation. Going beyond M&A, it demonstrates how economical ties and personal behaviour can positively influence our international relations. The value to M&A professionals will be generated through better understanding the views from the other side of the Atlantic, through new M&A insights from other industries and from experts working in consulting and finance. Thus, it is also of high value to all those working on partnerships between the USA...

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Running a Public Company

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Running a Public Company

Praise for Running a Public Company: From IPO to SEC Reporting «Steve Bragg's book is an essential read for anyone contemplating a public offering or taking on leadership responsibility in a public company. Not only does he explain the complicated aspects of registration and reporting, he provides practical examples of policies, procedures, and controls to keep a public company on the right track. This book is easy to follow and will continue to be a resource for the reader.»—Tom Wilkinson , PMB...

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Lunch and Learn

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Lunch and Learn

Lunch and Learn is filled with ready-to-use activities designed for full-time trainers, managers, team leaders, supervisors, and anyone else who acts as a trainer within their organization. The activities are on-the-job learning sessions that explore targeted topics relevant to almost any team or group. Each of the 25 sessions is a short 55-minute learning experience that is based on the best principles of discussion and reflection, creative thinking, problem solving, and action planning. All...

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DigiMarketing

Kent Wertime

DigiMarketing

We are all DigiMarketers now – or we should be. The authors have for the first time provided a lucid, hype-free, business-based and practical guide to the new age of marketing: it is a kind of digital Baedeker, which should be on every businessman's book-shelf. —Miles Young, Chairman, Ogilvy & Mather Asia Pacific «The digital frontier is now the center of our universe. As Kent Wertime and Ian Fenwick show, marketers must seize this digital opportunity to accelerate their market growth.» —John A....

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Kent Wertime

FMCG Selling

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FMCG Selling

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and...

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Learning by Doing

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Learning by Doing

Designed for learning professionals and drawing on both game creators and instructional designers, Learning by Doing explains how to select, research, build, sell, deploy, and measure the right type of educational simulation for the right situation. It covers simple approaches that use basic or no technology through projects on the scale of computer games and flight simulators. The book role models content as well, written accessibly with humor, precision, interactivity, and lots of pictures....

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The New Systems Competition

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The New Systems Competition

Competition between companies tends to be beneficial for the general public, but is this also true for competition between States in a world with global financial markets, low transport costs, and increasing migration? In this book, Sinn provides a solid economic analysis of the competitive forces at work and addresses how we should organize competition between systems so they will enhance the efficiency of these systems, as opposed to acting destructively on them. Provides a thorough economic...

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CoolSearch

Michel Syrett

CoolSearch

There never has been a time when changes in taste, social outlook and lifestyle have been faster and more fundamental. Coolsearch shows that the revolution that is going on inside the workplace and that which is taking place in the marketplace are two sides of the same coin. Traditional divisions between work and play and between home and the office are being eroded. Twenties-somethings are using their mastery of new technology to transform product development, marketing and merchandising as...

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Michel Syrett

Computer Security Handbook, Set

Seymour Bosworth

Computer Security Handbook, Set

Computer security touches every part of our daily lives from our computers and connected devices to the wireless signals around us. Breaches have real and immediate financial, privacy, and safety consequences. This handbook has compiled advice from top professionals working in the real world about how to minimize the possibility of computer security breaches in your systems. Written for professionals and college students, it provides comprehensive best guidance about how to minimize hacking,...

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Seymour Bosworth

The Practical CIO

Tony Scott

The Practical CIO

The IT executive's ultimate handbook for survival in a rapidly changing economy The Practical CIO: A Common Sense Guide for Successful IT Leadership provides needed advice for modern executives competing in a challenging global environment. Proactively establish goals for IT Hold all vendors accountable Extract maximum value from existing IT investments Manage and market the IT brand Build relationships up, down and sideways across the enterprise and beyond its traditional boundaries Act like a...

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Tony Scott

Thiagi's 100 Favorite Games

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Thiagi's 100 Favorite Games

Thiagi's 100 Favorite Gamesis an exciting new resource from Sivasailam «Thiagi» Thiagarajan, who is acknowledged as the world’s foremost authority on interactive learning. This is a first-of-its-kind collection that represents game play at its very best. Thiagi offers the «how-to» and the «lowdown» on his all-time favorite games. With this resource, you’ll never be stuck for a fun, innovative, and effective activity. Thiagi’s 100 Favorite Games can be used to: Illustrate concepts Aid learning...

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Handbook of International Trade

James Hartigan C.

Handbook of International Trade

This second volume of the Handbook of International Trade focuses on the economic and legal analysis of international laws and institutions as they impact trade. Containing chapters written by both economic and legal scholars, this volume encourages cross-discipline discussion with writing that is accessible to those approaching the material from any background. Central issues to those studying international trade are addressed, including: labor, environmental rights, and preferential trade...

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James Hartigan C.

Multimedia-based Instructional Desi...

William Lee W.

Multimedia-based Instructional Design

Multimedia-Based Instructional Design is a thoroughly revised and updated second edition of the best-selling book that provided a complete guide to designing and developing interactive multimedia training. While most training companies develop their training programs in many different technological delivery media—computer-based, web-based, and distance learning technologies—this unique book demonstrates that the same instructional design process can be used for all media. Using just one process...

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William Lee W.

Handbook of International Trade

James Harrigan

Handbook of International Trade

This handbook is a detailed exploration of the theories, policies, and issues stemming from the field of International Trade. Written by specialists in the field, the chapters focus on four important areas: factor proportions theory, trade policy, investment, and new trade theory. The extensive analysis covers such topics as the Heckscher-Ohlin Trade Model and the Stolper-Samuelson Price Link, as well as wages, antidumping, and political economics. Explores the theories, policies and issues...

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James Harrigan

Evaluating Sustainable Development

Patrizia Lombardi

Evaluating Sustainable Development

Sustainable development has been characterised by an emphasis on environmental issues and an ad hoc approach to structuring the subject which hinders the development of knowledge in a systematic way. The built environment contributes significantly to the environment but is also one of the major factors in determining whether a community is sustainable in the longer term. A structure is required which aids definition, provides a common set of values, establishes measurement methods to define...

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Patrizia Lombardi

Personalkommunikation Recruiting!

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Personalkommunikation Recruiting!

Erfolgreiche Personalkommunikation ist die wesentliche Grundlage der Zukunftsfahigkeit von Unternehmen. Was ist dabei zu beachten? Wie erreiche ich die richtigen Bewerber- und Mitarbeiterzielgruppen? Welche Strategien liefern die besten Erfolge? Wer sind die Verantwortlichen fur die Personalkommunikation und was sind deren Aufgaben? Wie und mit welchen Medien sollen externe und interne Zielgruppen angesprochen werden? Was kostet es? Welche Einflussfaktoren muss ich beachten? Was ist typisch fur...

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