Управление, подбор персонала
5146 кн.
Відомий експерт Джей Бер подає видатні приклади привітання хейтерів і пояснює, як позитивне ставлення до них перетворюється на ваші гроші. Ви дізнаєтеся про типи хейтерів та загальні особливості їхніх скарг, правила поводження і тактику впливу на хейтерів. А опанувавши науку привітання хейтерів, ви зможете навіть найзапальніших з них приборкати і перетворити на своїх друзів і найвідданіших клієнтів.
| Автор | Джей Бэр |
Ця книжка стала відомою на американському континенті завдяки пропонованій надзвичайно ефективній та оригінальній стратегії провадження і ведення бізнесу. Невимушено і просто автор надзичайно цікаво розповідає читачам про природу стосунків у бізнесі між працедавцями і робітниками, висловлює свої рекомендації, як стати заможним і як утриматися на досягнутій висоті. Для досягнення вершин у бізнесі застосовується безліч технологій і саме на багатьох із них загострює свою увагу автор книжки....
| Автор | Дэн Кеннеди |
Known for her vivid portrayals of Creole life in Louisiana, Kate Chopin (1851–1904) wrote, during her brief literary career, poignant and perceptive stories about the emotional lives of women. Bypassing many of the conventions of 19th-century realism, she won praise for her realistic portraits of the inhabitants of bayou and urban areas.This collection of nine stories contains one of her most famous works, «Désirée's Baby» — a haunting and ironic tale...
| Автор | Kate Chopin |
Wangari Muta Maathai was a scholar-activist known for founding the Green Belt Movement, an environmental campaign that earned her the Nobel Peace Prize. While many studies of Maathai highlight her activism, few examine Maathai as a scholar whose contributions to various disciplines and causes spanned more than three decades. In Radical Utu: Critical Ideas and Ideals of Wangari Muta Maathai , Besi Brillian Muhonja presents the words and works of Maathai as theoretical concepts attesting to her...
| Автор | Besi Brillian Muhonja |
You're the boss: Should you call all the shots? Pick a course of action, then «sell» your idea to employees? Gather input from subordinates but make final decisions yourself? Let your group solve problems? Each approach has its advantages and disadvantages. How to Choose a Leadership Pattern offers strategies for selecting the best approach-depending on considerations such as your values, your subordinates' abilities, and the situation (including the degree of time pressure...
| Автор | Robert Tannenbaum |
Imagine overseeing a workforce so motivated that employees relish more hours of work, shoulder more responsibility themselves; and favor challenging jobs over paychecks or bonuses. In One More Time: How Do You Motivate Employees? Frederick Herzberg shows managers how to shift from relying on extrinsic incentives to activating the real drivers of high performance: interesting, challenging work and the opportunity to continually achieve and grow into greater responsibility. The results? An...
| Автор | Frederick Herzberg |
When gay couples become parents, they face a host of questions and issues that their straight counterparts may never have to consider. How important is it for each partner to have a biological tie to their child? How will they become parents: will they pursue surrogacy, or will they adopt? Will both partners legally be able to adopt their child? Will they have to hide their relationship to speed up the adoption process? Will one partner be the primary breadwinner? And how will their lives...
| Автор | Abbie E. Goldberg |
The acceleration of economic globalization and the rapidglobal flows of people, culture, and information have intensified theimportance of developing transnational understandings of contemporary issues.Transnational feminist perspectives have provided a unique outlook on women’slives and have deepened our understanding of the gendered nature of globalprocesses. Transnational Feminism in theUnited States examines how transnational perspectives shape the ways inwhich we create and...
| Автор | Leela Fernandes |
Transforming Citizenships engages the performativity of citizenship as it relates to transgender individuals and advocacy groups. Instead of reading the law as a set of self-executing discourses, Isaac West takes up transgender rights claims as performative productions of complex legal subjectivities capable of queering accepted understandings of genders, sexualities, and the normative forces of the law. Drawing on an expansive archive, from the correspondence of a transwoman arrested for using...
| Автор | Isaac West |
What single person hasn't suffered? Everyone, it seems, must be (or must want to be) in a couple. To exist outside of the couple is to assume an antisocial position that is ruthlessly discouraged because being in a couple is the way most people bind themselves to the social. Singles might just be the single most reviled sexual minorities today. Single: Arguments for the Uncoupled offers a polemic account of this supremacy of the couple form, and how that supremacy blocks our understanding...
| Автор | Michael Cobb |
The new world economy is tough on job security. Hordes of skilled, experienced, motivated workers are flooding the market, looking for work. And lots of merged and downsized companies now outsource the work that used to be done by permanent employees. The bright side? It’s prime time for the staffing profession.Detailing the hottest specialties in the staffing service industry—facilities staffing, industrial staffing, office/clerical staffing, temp staffing and temp-to-perm...
| Автор | Krista Turner |
The new world economy is tough on job security. Hordes of skilled, experienced, motivated workers are flooding the market, looking for work. And lots of merged and downsized companies now outsource the work that used to be done by permanent employees. The bright side? It’s prime time for the staffing profession.Detailing the hottest specialties in the staffing service industry—facilities staffing, industrial staffing, office/clerical staffing, temp staffing and temp-to-perm...
| Автор | Krista Turner |
Bad business one-on-one or group relationships create stress, destruction and unproductively. Likewise, without great relationships, our personal lives can be empty, boring and lonely.<br><br>This book is packed with great ideas, techniques and many checklists to make great things happen for you. At minimum you will find something and typically many things which will reward your investment in this book, with better relationships. Great relationships will generate monetary as well as...
| Автор | Harry Mingail |
"Honestly strange and strangely honest. . . . Remarkably compelling and powerful. Weaver's authenticity of characters, situations, and bygone eras emanates from sheer originality of style. This amazing novel is a stellar achievement—gritty, funny, fresh, and bold. It will make your eyes bug out and your pulse race. And how it shines, shines with humanity!"—Sena Jeter Naslund, author of Ahab's Wife"Southern Gothic to the core, suffused with a humor as...
| Автор | Vickie Weaver |
In his defining work on emotional intelligence, bestselling author Daniel Goleman found that it is twice as important as other competencies in determining outstanding leadership. If you read nothing else on emotional intelligence, read these 10 articles by experts in the field. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you boost your emotional skills—and your professional success. This book will inspire you...
| Автор | Sydney Finkelstein |
Most teams underperform. Yours can beat the odds. If you read nothing else on building better teams, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you assemble and steer teams that get results. Leading experts such as Jon Katzenbach, Teresa Amabile, and Tamara Erickson provide the insights and advice you need to:Boost team performance through mutual accountabilityMotivate large, diverse...
| Автор | Линда Граттон |
This essential, comprehensive digital collection delivers the entire 12 books of the HBR’s 10 Must Reads series with over 120 Harvard Business Review articles.With this essential collection from Harvard Business Review, you’ll have the best management ideas and advice all in one place. Now offered as a comprehensive digital compilation, this set includes the entire library of Harvard Business Review articles (more than 120 of them) found in the HBR 10 Must Reads book series....
| Автор | Питер Друкер |
Go from being a good manager to an extraordinary leader. If you read nothing else on leadership, read these 10 articles ( featuring “What Makes an Effective Executive,” by Peter F. Drucker ). We've combed through hundreds of Harvard Business Review articles on leadership and selected the most important ones to help you maximize your own and your organization's performance. HBR's 10 Must Reads On Leadership will inspire you to:Motivate others to excelBuild your team's...
| Автор | Питер Друкер |
Great teams don’t just happen. How often have you sat in team meetings complaining to yourself, “Why does it take forever for this group to make a simple decision? What are we even trying to achieve?” As a team leader, you have the power to improve things. It’s up to you to get people to work well together and produce results. Written by team expert Mary Shapiro, the HBR Guide to Leading Teams will help you avoid the pitfalls you’ve experienced in the past by focusing on the...
| Автор | Mary Shapiro |
Leading productive teams requires laying the groundwork for success and following through effectively. This guide offers immediately actionable advice on how to choose the right team members; clarify goals, rules, and responsibilities; foster trust, creativity, and risk taking; and resolve conflicts and maximize productivity.The Pocket Mentor Series offers immediate solutions to common challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests,...
| Автор | Группа авторов |
Leading any team involves managing people, technical oversight, and project administration, but leaders of virtual teams perform these functions from afar. Leading Virtual Teams walks you through the basics of:Connecting your people to each other–and to the team’s missionSurmounting language, distance, and technology barriersIdentifying and using the right communication channels Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute...
| Автор | Harvard Business Review (HBR) |
A year’s worth of management wisdom, all in one place. We’ve examined the ideas, insights, and best practices from the past year of Harvard Business Review to bring you the latest, most significant thinking driving business today. With authors from Marcus Buckingham to Herminia Ibarra and company examples from Google to Deloitte, this volume brings the most current and important management conversations to your fingertips. This book will inspire you to:Tap into the new technologies that are...
| Автор | Маркус Бакингем |
Conducting performance reviews can be stressful. But these conversations are critical to your employees' development, allowing you to formally communicate with them about their accomplishments relative to their goals. Performance Reviews guides you through the basics. You’ll learn to:Gather and analyze the right informationDocument your assessmentAddress performance problemsSet challenging goals Don't have much time? Get up to speed fast on the most essential business skills with ...
| Автор | Harvard Business Review (HBR) |
Seeking ways to understand video games beyond their imperial logics, Patterson turns to erotics to re-invigorate the potential passions and pleasures of play Video games vastly outpace all other mediums of entertainment in revenue and in global reach. On the surface, games do not appear ideological, nor are they categorized as national products. Instead, they seem to reflect the open and uncontaminated reputation of information technology. Video games are undeniably imperial products. Their very...
| Автор | Christopher B. Patterson |